Michael Straight said Lifeward refused to repair his $100,000 exoskeleton, which only had a minor issue with its battery.

A former jockey who was left paralyzed from the waist down after a horse riding accident was able to walk again thanks to a cutting-edge piece of robotic tech: a $100,000 ReWalk Personal exoskeleton.

When one of its small parts malfunctioned, however, the entire device stopped working. Desperate to gain his mobility back, he reached out to the manufacturer, Lifeward, for repairs. But it turned him away, claiming his exoskeleton was too old, *404 media *reports.

“After 371,091 steps my exoskeleton is being retired after 10 years of unbelievable physical therapy,” Michael Straight posted on Facebook earlier this month. “The reasons why it has stopped is a pathetic excuse for a bad company to try and make more money.”

  • mechoman444@lemmy.worldEnglish
    271·
    1 month ago

    I work in appliance repair. My favorite appliance to fix are sub zero refrigerators. They’re easy to work on, straight forward and the company continues to support their product as far back as models from the 1970s.

    Subzero makes nothing more than household appliances a thankless industry plagued by planner obsolescence and they can supply parts for their appliances longer than a medical company.

    • Liz@midwest.socialEnglish
      7·
      1 month ago

      So I looked them up, and the cheapest home-style refrigerator they sell costs $10,000. Am I missing something or are they really just that expensive?

        • Liz@midwest.socialEnglish
          8·
          1 month ago

          Yeah, but your fridge doesn’t break every six years. I’m totally on team repair (FrameWork will be my next laptop when this one can’t go on any further, my shoes can be resoled, I just touched up my jacket, etc) but a 10x premium doesn’t exactly make sense, even when you factor in that repairability is unfortunately a niche feature these days.

      • mechoman444@lemmy.worldEnglish
        1·
        1 month ago

        This is a very good question.

        I’m assuming you mean a range around $5000?

        In that case there’s really not much in that specific price range.

        Ranges in general can cost between 500 and 3000 dollars for a regular range you can get at your local appliance retailer. Here in the states that would be like home Depot or Lowe’s.

        If you wanted more high end than that you’d have to go much higher up in price. Like past $10000. It’s a weird market for ranges.

        I recommend Frigidaire for cooking appliances in general they make really good ranges. For less than $1000 dollars you can get a very decent appliance.