minus-squarexe3@lemmy.worldtoTechnology@lemmy.world•Most consumers hate the idea of AI-generated customer servicelinkfedilinkEnglisharrow-up5·4 months agoTbf most consumers hate all customer service. While I’d prefer to just speak to a human, I’d much prefer AI over the status quo of dead dumb automated systems that just keep looping through the same preset options until you get enraged and give up or mash zero linkfedilink
Tbf most consumers hate all customer service.
While I’d prefer to just speak to a human, I’d much prefer AI over the status quo of dead dumb automated systems that just keep looping through the same preset options until you get enraged and give up or mash zero