You can do almost anything with a website that you could do with an app. The only reason they are pushing the apps so hard is because they can collect a lot more data than a website can.
The cloud is many things, but most of all, it’s a trap. When software is delivered as a service, when your data and the programs you use to read and write it live on computers that you don’t control, your switching costs skyrocket. Think of Adobe, which no longer lets you buy programs at all, but instead insists that you run its software via the cloud. Adobe used the fact that you no longer own the tools you rely upon to cancel its Pantone color-matching license. One day, every Adobe customer in the world woke up to discover that the colors in their career-spanning file collections had all turned black, and would remain black until they paid an upcharge:
The cloud allows the companies whose products you rely on to alter the functioning and cost of those products unilaterally. Like mobile apps – which can’t be reverse-engineered and modified without risking legal liability – cloud apps are built for enshittification. They are designed to shift power away from users to software companies. An app is just a web-page wrapped in enough IP to make it a felony to add an ad-blocker to it. A cloud app is some Javascript wrapped in enough terms of service clickthroughs to make it a felony to restore old features that the company now wants to upcharge you for.
I legitimately want to scream sometimes as I feel the continual death of local computing and actual software, and it depresses me to no end how few businesses or users see it for what it is.
And it’s exactly this: a trap. A trap users people are racing into, and they have no idea, at all, how bad it’s going to get when the doors close behind them.
The rest of us are left with little recourse. Looking at the difference between Outlook and New Outlook is genuinely depressing because that’s the future we’re all being shepherded into against our will. I swear, in like 10 years, Windows will mostly just be a kiosk for Edge.
This is the main reason why I seldom install anyone’s “app”.
Most of these apps aren’t true apps anyway, they’re just customized browsers that lead you to a website and are free to collect as much data from you and your phone as they want.
I’ll go on your website first if I have to and 9 / 10 I get what I want. Besides, I’ll only ever visit the service once or twice so I don’t need to install a permanent app on my phone for that.
I wish. Every fucking bank has their own shitty app for 2FA instead of just using standardized and proven TOTP, no way around that.
Same about school apps the article mentioned since it’s connecting to their (one of many) proprietary system, no website for that.
And recently got into the home automation rabbit hole. Lots of devices that require their fucking app, sometimes with mandatory cloud account, just to connect! And people in reviews even praise how easy it is, it’s infuriating! I don’t need light bulbs connecting to the internet, thank you very much.
Ha, sucker, you think your non-Internet-connected lightbulbs make you safe? My Internet-connected lightbulbs have sent my online-car to wardrive your neighbourhood and sniff your Zigbee network!
…if you see my car please tell it to come back to me, I need to go to the shops…
Joke’s on you - I can’t even reach my Zigbee devices in the next room, your car won’t have a chance from the street. That’ll make it easier to convince it to come back home though.
That’s because you don’t have enough zigbee devices. They have to be everywhere so that they can mesh. Have you considered a zigbee carpet? It’s great to link rooms together and it can share data with the zigbee vacuum cleaner.
I get emails from school, with a link that opens a 3rd party app, which only displays a link that opens in the default browser. I’ve asked the school to just send me direct links to the announcements, but they say they can’t. The site doesn’t require authentication, but the URLs have UUIDs so I can’t just guess what the link would be. The app is quite literally just a data exfiltration layer that does everything it can to make sure you can’t bypass it. Good luck getting any other parents to give a shit though.
They need to switch to Webauthn. SMS-based 2FA should’ve been big 10+ years ago, not today. I don’t really understand why this old style 2FA has been just now becoming popular lately.
I returned a bunch of smart outlets I got at Home Depot after I got fed up with waiting for the app to launch just to turn a light on or off.
I also don’t want to have to talk to it, so switching to Home Assistant with Zigbee button remotes has made my experience so much better. And on the plus side, everything still works when the power or Internet goes out because I’ve got it on battery backup.
I also don’t want to have to talk to it, so switching to Home Assistant with Zigbee
That’s what started it all for me. I have some Hue lights for TV backlighting and started looking for alternatives when Philipps first threatened making their cloud account mandatory.
Threw out the bridge, works like a charm and I have been buying new devices and return everything I cannot setup locally but it’s annoying because they don’t always tell about their crappy app and cloud accounts on the product info.
The number I remember seeing was that on average, app users are seven times more profitable than web users. Sorry, no citation.
I suspect there’s some selection bias in that regular/loyal users of a particular product or service are more likely to install the app, but it also affords the company greater access to send notifications and collect data. On the rare occasion that I install some random company’s app for a specific benefit, I remove it when I’m done.
Around here, Target (department store chain) will let you order stuff through their app and pick it up in the store parking lot. If you order through the web you have to wait around inside the store to get it. I still won’t install the app but this issue annoys me.
And then there’s guys like me. I don’t announce when I’m coming. I grab the items myself, and then I pay in cash. Nonsequential bills. I’m like a ninja! I can’t be traced! Shashasha!!! Pocket sand!
Then on the way home, if I see someone following me home, I make 3 left turns. If they’re STILL following me? I turn around, and I shoot them…a dirty look!
What? I’m not a psychopath. I just don’t like being followed.
they’re still fingerprinting and tracking devices, pairing that data to facial rec and movement tracking from cameras, and all that to register transaction data.
Target is full of video cameras and apparently they can ID people almost instantly now. Although I wear an N95 mask in the store, so maybe that helps. Main reason for wanting parking lot pickup is to stay out of the store, as infection prevention. I do go in when I have to, but try to get out quickly. I find it is quicker to get the stuff in the store and pay at self-checkout, than to order online and then wait around for them to show up at the service desk, so I mostly don’t do the latter any more.
I recently ordered something from Walmart (I try to avoid it, but I could not find this one thing elsewhere) and you get a link in your email to notify them when you’re in the pickup bay. The link goes to their app. I tried going to the website through Chrome, to no avail. It kept sending me to try to download the app. I did not. I don’t shop there often enough to justify it. I drove to the pickup bay and lo and behold, the sign had a phone number you could call; a very pleasant person answered, asked my name, and I had my order in a few minutes.
I do have a couple grocery store apps for 2 reasons: 1 - there are some extremely low prices that you can only get by “clipping a coupon” within the app, and 2 - loyalty points do turn into cash back.
Safeway (a west coast grocery chain) has implemented it in the worst way possible, though. They had a physical loyalty card which you scanned at checkout/self checkout, which let you access lower prices. But now they have even lower prices only through the app. The app, however, 1 - does not let you enter your old loyalty card number, combine points and cleanly separate from the old method and 2 - you cannot use the damn thing at self checkout. You have to have a checkout clerk scan your barcode in the app, which is insane. I’m just glad Safeway is not my main grocery, because if it were I would have to change to some other grocery.
I was thinking about that a while back. There’s got to be some sort of upper limit to collecting data being useful. I mean at some point it becomes more economical to just buy the data from one other thousands of companies data mining phones rather then going to all the trouble of building and maintaining your own data mining app.
This is almost completely true, but I would add the caveat that PWAs (progressive web apps) are not as easy to discover and less familiar to install as an app in an app/play store. It might also be because it’s in Apple and Google’s best interest to not streamline that. But it’s still an obstacle nevertheless.
You can do almost anything with a website that you could do with an app. The only reason they are pushing the apps so hard is because they can collect a lot more data than a website can.
As Cory Doctorow put it, “An app is just a web-page wrapped in enough IP to make it a felony to add an ad-blocker to it.”
I legitimately want to scream sometimes as I feel the continual death of local computing and actual software, and it depresses me to no end how few businesses or users see it for what it is.
And it’s exactly this: a trap. A trap users people are racing into, and they have no idea, at all, how bad it’s going to get when the doors close behind them.
The rest of us are left with little recourse. Looking at the difference between Outlook and New Outlook is genuinely depressing because that’s the future we’re all being shepherded into against our will. I swear, in like 10 years, Windows will mostly just be a kiosk for Edge.
I think for the vast majority of average users this has been true for a long time.
I agree with you on everything, other than
…it seems to me that it’s never been better, there’s free software for everything, osm data for mapping, it’s just that our expectations have shifted.
This is the main reason why I seldom install anyone’s “app”.
Most of these apps aren’t true apps anyway, they’re just customized browsers that lead you to a website and are free to collect as much data from you and your phone as they want.
I’ll go on your website first if I have to and 9 / 10 I get what I want. Besides, I’ll only ever visit the service once or twice so I don’t need to install a permanent app on my phone for that.
Also desktop mode to circumvent those phone detection systems and trying to force an app.
Desktop mode plus zoom out on iOS, sometimes… then over to a desktop browser app when that falls. Sigh
I wish. Every fucking bank has their own shitty app for 2FA instead of just using standardized and proven TOTP, no way around that.
Same about school apps the article mentioned since it’s connecting to their (one of many) proprietary system, no website for that.
And recently got into the home automation rabbit hole. Lots of devices that require their fucking app, sometimes with mandatory cloud account, just to connect! And people in reviews even praise how easy it is, it’s infuriating! I don’t need light bulbs connecting to the internet, thank you very much.
Ha, sucker, you think your non-Internet-connected lightbulbs make you safe? My Internet-connected lightbulbs have sent my online-car to wardrive your neighbourhood and sniff your Zigbee network!
…if you see my car please tell it to come back to me, I need to go to the shops…
Joke’s on you - I can’t even reach my Zigbee devices in the next room, your car won’t have a chance from the street. That’ll make it easier to convince it to come back home though.
That’s because you don’t have enough zigbee devices. They have to be everywhere so that they can mesh. Have you considered a zigbee carpet? It’s great to link rooms together and it can share data with the zigbee vacuum cleaner.
I get emails from school, with a link that opens a 3rd party app, which only displays a link that opens in the default browser. I’ve asked the school to just send me direct links to the announcements, but they say they can’t. The site doesn’t require authentication, but the URLs have UUIDs so I can’t just guess what the link would be. The app is quite literally just a data exfiltration layer that does everything it can to make sure you can’t bypass it. Good luck getting any other parents to give a shit though.
That’s the big one, sadly.
All of the banks I’ve used in the past utilize email or SMS for 2FA, which isn’t the must secure, but doesn’t require an app.
They need to switch to Webauthn. SMS-based 2FA should’ve been big 10+ years ago, not today. I don’t really understand why this old style 2FA has been just now becoming popular lately.
I returned a bunch of smart outlets I got at Home Depot after I got fed up with waiting for the app to launch just to turn a light on or off.
I also don’t want to have to talk to it, so switching to Home Assistant with Zigbee button remotes has made my experience so much better. And on the plus side, everything still works when the power or Internet goes out because I’ve got it on battery backup.
That’s what started it all for me. I have some Hue lights for TV backlighting and started looking for alternatives when Philipps first threatened making their cloud account mandatory.
Threw out the bridge, works like a charm and I have been buying new devices and return everything I cannot setup locally but it’s annoying because they don’t always tell about their crappy app and cloud accounts on the product info.
The number I remember seeing was that on average, app users are seven times more profitable than web users. Sorry, no citation.
I suspect there’s some selection bias in that regular/loyal users of a particular product or service are more likely to install the app, but it also affords the company greater access to send notifications and collect data. On the rare occasion that I install some random company’s app for a specific benefit, I remove it when I’m done.
Around here, Target (department store chain) will let you order stuff through their app and pick it up in the store parking lot. If you order through the web you have to wait around inside the store to get it. I still won’t install the app but this issue annoys me.
And then there’s guys like me. I don’t announce when I’m coming. I grab the items myself, and then I pay in cash. Nonsequential bills. I’m like a ninja! I can’t be traced! Shashasha!!! Pocket sand!
Then on the way home, if I see someone following me home, I make 3 left turns. If they’re STILL following me? I turn around, and I shoot them…a dirty look!
What? I’m not a psychopath. I just don’t like being followed.
they’re still fingerprinting and tracking devices, pairing that data to facial rec and movement tracking from cameras, and all that to register transaction data.
Target is full of video cameras and apparently they can ID people almost instantly now. Although I wear an N95 mask in the store, so maybe that helps. Main reason for wanting parking lot pickup is to stay out of the store, as infection prevention. I do go in when I have to, but try to get out quickly. I find it is quicker to get the stuff in the store and pay at self-checkout, than to order online and then wait around for them to show up at the service desk, so I mostly don’t do the latter any more.
I recently ordered something from Walmart (I try to avoid it, but I could not find this one thing elsewhere) and you get a link in your email to notify them when you’re in the pickup bay. The link goes to their app. I tried going to the website through Chrome, to no avail. It kept sending me to try to download the app. I did not. I don’t shop there often enough to justify it. I drove to the pickup bay and lo and behold, the sign had a phone number you could call; a very pleasant person answered, asked my name, and I had my order in a few minutes.
I do have a couple grocery store apps for 2 reasons: 1 - there are some extremely low prices that you can only get by “clipping a coupon” within the app, and 2 - loyalty points do turn into cash back.
Safeway (a west coast grocery chain) has implemented it in the worst way possible, though. They had a physical loyalty card which you scanned at checkout/self checkout, which let you access lower prices. But now they have even lower prices only through the app. The app, however, 1 - does not let you enter your old loyalty card number, combine points and cleanly separate from the old method and 2 - you cannot use the damn thing at self checkout. You have to have a checkout clerk scan your barcode in the app, which is insane. I’m just glad Safeway is not my main grocery, because if it were I would have to change to some other grocery.
that’s two apps today
Bonus: there are no keys
I was thinking about that a while back. There’s got to be some sort of upper limit to collecting data being useful. I mean at some point it becomes more economical to just buy the data from one other thousands of companies data mining phones rather then going to all the trouble of building and maintaining your own data mining app.
They just sell the data. If they need user data (beyond basics) they might buy it from a data mining company.
This is almost completely true, but I would add the caveat that PWAs (progressive web apps) are not as easy to discover and less familiar to install as an app in an app/play store. It might also be because it’s in Apple and Google’s best interest to not streamline that. But it’s still an obstacle nevertheless.