• 1 Post
  • 86 Comments
Joined 1 year ago
cake
Cake day: October 19th, 2023

help-circle





  • It’s not really like they were evil about it though. Google attracted customers through its huge (at the time) 1 GB email storage space, which at the time, was unbelievably generous and also impressive in that it was offered for free. Outlook (Hotmail at the time) also drew in customers by offering the service for free, anywhere in the world, without needing to sign up for Internet service. Remember, at the time, e-mail was a service that was bundled with your Internet service provider.

    Into the mid-2000s and 2010s, the way that Gmail and Outlook kept customers was through bundle deals for enterprise customers and improvements to their webmail offerings. Gmail had (and arguably, still has) one of the best webmail clients available anywhere. Outlook was not far behind, and it was also usually bundled with enterprise Microsoft Office subscriptions, so most companies just decided, “eh, why not”. The price (free) and simplicity is difficult to beat. It was at that point that Microsoft Outlook (the mail client, not the e-mail service) was the “gold standard” for desktop mail clients, at least according to middle-aged office workers who barely knew anything about e-mail to begin with. Today, the G-Suite, as it is called, is one of the most popular enterprise software suites, perhaps second only to Microsoft Office. Most people learned how to use e-mail and the Internet in the 2000s and 2010s through school or work.

    You have to compare the offerings of Google and Microsoft with their competitors. AOL mail was popular but the Internet service provided by the same company was not. When people quit AOL Internet service, many switched e-mail providers as well, thinking that if they did not maintain their AOL subscription, they would lose access to their mailbox as well.

    Google and Microsoft didn’t “kill” the decentralised e-mail of yesteryear. They beat it fair and square by offering a superior product. If you’re trying to pick an e-mail service today, Gmail and Outlook are still by far the best options in terms of ease of use, free storage, and the quality of their webmail clients. I would even go so far as to say that the Gmail web client was so good that it single-handedly killed the desktop mail client for casual users. I think that today, there are really only three legitimate players left if you’re a rational consumer who is self-interested in picking the best e-mail service for yourself: Proton Mail if you care a lot about privacy, and Gmail or Outlook if you don’t.









  • NateNate60@lemmy.worldtoTechnology@lemmy.worldWhat the hell Proton!
    link
    fedilink
    English
    arrow-up
    30
    arrow-down
    2
    ·
    edit-2
    1 month ago

    The VPNs you characterise as “shitty” aren’t necessarily a bad choice; they’re cheaper than the legitimate privacy VPNs. Mullvad is famously 5€ per month, Proton is 4.49€ per month, but NordVPN is 3.09€, Surfshark is 2.19€, and PIA is 1.79€ per month.

    If you’re really just here to pretend you’re in another country (rather than privatemaxing) or hide your torrenting activity from your ISP, the cheaper options can be a perfectly legitimate choice.



  • This puts competitive pressure on Microsoft. Valve’s goal is to turn Steam OS into a legitimate competitor to Windows for gamers, and Microsoft should fear Valve’s success.

    Right now, Microsoft has no legitimate competitors in the PC gaming space. They are free to do anything they want to their OS and consumers have no choice but to tolerate it. If Microsoft say “watch these adverts”, consumers open their eyes. If Microsoft says “pay up”, they reach for their wallets. If Microsoft says “suck”, they kneel.

    If a competitor arises to Windows, then Microsoft will have to actually start worrying about losing customers to Steam OS. More importantly, every customer who switches to Steam OS is one who isn’t paying for Game Pass and one who isn’t buying games from the Microsoft Store and paying Microsoft their 30%.


  • Valve is not well meaning. No large for-profit company is ever well-meaning. It’s merely the case that Valve’s best interest happens to align with those of the consumer, and they have decided that their business model is going to be to win over consumers’ loyalty through goodwill rather than milking them for every penny they can get. And they are very successful at this, seeing that there has still not arisen any serious competitor to Steam. That’s entirely because consumers are loyal to the platform. Valve provides a good service, consumers reward them with loyalty. It’s not friendship, but it’s symbiotic, which is as close as you can get to friendship in the harsh world of business.