• 0 Posts
  • 47 Comments
Joined 11 months ago
cake
Cake day: December 18th, 2023

help-circle












  • Infrastructure maintenance is management, security and day to day business, while software engineering is mostly concerned with itself. They use distinct tools and generally have nothing to do with each other (except maybe integration).

    We need new terms, IT means “works with computers, but more than Word and Excel” for too many people. In Switzerland they split the apprenticeship names to ‘platform engineer’ and ‘application engineer’, which I think is fitting.


  • All of that is fine, and they mentioned the management perspective, which I get. It was a field test and our original choice of 4001 - which is what other serial to TCP servers like us use, also in their network - was unavailable.

    What irks me is the “technical impossibility” of raw TCP and “I must be wrong” when filling out their firewall change form.

    They’ve since given us a different port “close to others that we use”, for whatever reason that matters, and based their choice on some list of common protocols outside the reserved range. But not 4001.

    That by itself is just one thing and I wouldn’t give it a second thought, but it’s all part of a larger picture of ineptitude. They opened a ticket because an arrow at the border of our UI vanished when they screen shared on Teams. Because of the red border. And they blamed our application for it.

    They didn’t set up their PKI correctly and opening our webpage on specific hosts gave the typical “go back” warning. But it was our fault somehow, even though the certificate was the one they supplied us and it was valid.