when you have to click once, means they have been gathering all your actions up to that point, and for sure you are human. If you get asked to click images, means they don’t have enough information yet, or you failed some security step (wrong password) and the site told captcha to be extra sure
Access to my main email account (outlook) is currently blocked because someone decided to try a password from some earlier leak and locked it. It can only be unlocked with SMS MFA, which I can’t use because I’m travelling abroad. There is no other way to do it. The other option they give you a form that only works if you don’t have MFA set up (it says so on the faq). I even asked someone to fill the form from my home computer so the location data matches earlier accesses, but didn’t work. You also can’t contact support without logging in. If I had lost/changed that phone number for any reason, I would lose access forever. Luckily I will be back home soon.