• cmnybo@discuss.tchncs.de
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    1 month ago

    You can do almost anything with a website that you could do with an app. The only reason they are pushing the apps so hard is because they can collect a lot more data than a website can.

      • doctortran@lemm.ee
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        1 month ago

        The cloud is many things, but most of all, it’s a trap. When software is delivered as a service, when your data and the programs you use to read and write it live on computers that you don’t control, your switching costs skyrocket. Think of Adobe, which no longer lets you buy programs at all, but instead insists that you run its software via the cloud. Adobe used the fact that you no longer own the tools you rely upon to cancel its Pantone color-matching license. One day, every Adobe customer in the world woke up to discover that the colors in their career-spanning file collections had all turned black, and would remain black until they paid an upcharge:

        The cloud allows the companies whose products you rely on to alter the functioning and cost of those products unilaterally. Like mobile apps – which can’t be reverse-engineered and modified without risking legal liability – cloud apps are built for enshittification. They are designed to shift power away from users to software companies. An app is just a web-page wrapped in enough IP to make it a felony to add an ad-blocker to it. A cloud app is some Javascript wrapped in enough terms of service clickthroughs to make it a felony to restore old features that the company now wants to upcharge you for.

        I legitimately want to scream sometimes as I feel the continual death of local computing and actual software, and it depresses me to no end how few businesses or users see it for what it is.

        And it’s exactly this: a trap. A trap users people are racing into, and they have no idea, at all, how bad it’s going to get when the doors close behind them.

        The rest of us are left with little recourse. Looking at the difference between Outlook and New Outlook is genuinely depressing because that’s the future we’re all being shepherded into against our will. I swear, in like 10 years, Windows will mostly just be a kiosk for Edge.

        • cybersandwich@lemmy.world
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          1 month ago

          Windows will mostly just be a kiosk for Edge.

          I think for the vast majority of average users this has been true for a long time.

        • zecg@lemmy.world
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          1 month ago

          I agree with you on everything, other than

          I legitimately want to scream sometimes as I feel the continual death of local computing and actual software

          …it seems to me that it’s never been better, there’s free software for everything, osm data for mapping, it’s just that our expectations have shifted.

    • IninewCrow@lemmy.ca
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      1 month ago

      This is the main reason why I seldom install anyone’s “app”.

      Most of these apps aren’t true apps anyway, they’re just customized browsers that lead you to a website and are free to collect as much data from you and your phone as they want.

      I’ll go on your website first if I have to and 9 / 10 I get what I want. Besides, I’ll only ever visit the service once or twice so I don’t need to install a permanent app on my phone for that.

    • RecluseRamble@lemmy.dbzer0.com
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      1 month ago

      I wish. Every fucking bank has their own shitty app for 2FA instead of just using standardized and proven TOTP, no way around that.

      Same about school apps the article mentioned since it’s connecting to their (one of many) proprietary system, no website for that.

      And recently got into the home automation rabbit hole. Lots of devices that require their fucking app, sometimes with mandatory cloud account, just to connect! And people in reviews even praise how easy it is, it’s infuriating! I don’t need light bulbs connecting to the internet, thank you very much.

      • Silic0n_Alph4@lemmy.world
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        1 month ago

        Ha, sucker, you think your non-Internet-connected lightbulbs make you safe? My Internet-connected lightbulbs have sent my online-car to wardrive your neighbourhood and sniff your Zigbee network!

        …if you see my car please tell it to come back to me, I need to go to the shops…

        • RecluseRamble@lemmy.dbzer0.com
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          1 month ago

          Joke’s on you - I can’t even reach my Zigbee devices in the next room, your car won’t have a chance from the street. That’ll make it easier to convince it to come back home though.

          • AnUnusualRelic@lemmy.world
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            1 month ago

            That’s because you don’t have enough zigbee devices. They have to be everywhere so that they can mesh. Have you considered a zigbee carpet? It’s great to link rooms together and it can share data with the zigbee vacuum cleaner.

      • wrekone@lemmyf.uk
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        1 month ago

        I get emails from school, with a link that opens a 3rd party app, which only displays a link that opens in the default browser. I’ve asked the school to just send me direct links to the announcements, but they say they can’t. The site doesn’t require authentication, but the URLs have UUIDs so I can’t just guess what the link would be. The app is quite literally just a data exfiltration layer that does everything it can to make sure you can’t bypass it. Good luck getting any other parents to give a shit though.

      • RvTV95XBeo@sh.itjust.works
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        1 month ago

        All of the banks I’ve used in the past utilize email or SMS for 2FA, which isn’t the must secure, but doesn’t require an app.

        • Prison Mike@links.hackliberty.org
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          1 month ago

          They need to switch to Webauthn. SMS-based 2FA should’ve been big 10+ years ago, not today. I don’t really understand why this old style 2FA has been just now becoming popular lately.

      • xthexder@l.sw0.com
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        1 month ago

        I returned a bunch of smart outlets I got at Home Depot after I got fed up with waiting for the app to launch just to turn a light on or off.
        I also don’t want to have to talk to it, so switching to Home Assistant with Zigbee button remotes has made my experience so much better. And on the plus side, everything still works when the power or Internet goes out because I’ve got it on battery backup.

        • RecluseRamble@lemmy.dbzer0.com
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          1 month ago

          I also don’t want to have to talk to it, so switching to Home Assistant with Zigbee

          That’s what started it all for me. I have some Hue lights for TV backlighting and started looking for alternatives when Philipps first threatened making their cloud account mandatory.

          Threw out the bridge, works like a charm and I have been buying new devices and return everything I cannot setup locally but it’s annoying because they don’t always tell about their crappy app and cloud accounts on the product info.

    • Zak@lemmy.world
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      1 month ago

      The number I remember seeing was that on average, app users are seven times more profitable than web users. Sorry, no citation.

      I suspect there’s some selection bias in that regular/loyal users of a particular product or service are more likely to install the app, but it also affords the company greater access to send notifications and collect data. On the rare occasion that I install some random company’s app for a specific benefit, I remove it when I’m done.

    • solrize@lemmy.world
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      1 month ago

      Around here, Target (department store chain) will let you order stuff through their app and pick it up in the store parking lot. If you order through the web you have to wait around inside the store to get it. I still won’t install the app but this issue annoys me.

      • Lost_My_Mind@lemmy.world
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        1 month ago

        And then there’s guys like me. I don’t announce when I’m coming. I grab the items myself, and then I pay in cash. Nonsequential bills. I’m like a ninja! I can’t be traced! Shashasha!!! Pocket sand!

        Then on the way home, if I see someone following me home, I make 3 left turns. If they’re STILL following me? I turn around, and I shoot them…a dirty look!

        What? I’m not a psychopath. I just don’t like being followed.

        • adarza@lemmy.ca
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          1 month ago

          they’re still fingerprinting and tracking devices, pairing that data to facial rec and movement tracking from cameras, and all that to register transaction data.

        • solrize@lemmy.world
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          1 month ago

          Target is full of video cameras and apparently they can ID people almost instantly now. Although I wear an N95 mask in the store, so maybe that helps. Main reason for wanting parking lot pickup is to stay out of the store, as infection prevention. I do go in when I have to, but try to get out quickly. I find it is quicker to get the stuff in the store and pay at self-checkout, than to order online and then wait around for them to show up at the service desk, so I mostly don’t do the latter any more.

      • dirthawker0@lemmy.world
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        1 month ago

        I recently ordered something from Walmart (I try to avoid it, but I could not find this one thing elsewhere) and you get a link in your email to notify them when you’re in the pickup bay. The link goes to their app. I tried going to the website through Chrome, to no avail. It kept sending me to try to download the app. I did not. I don’t shop there often enough to justify it. I drove to the pickup bay and lo and behold, the sign had a phone number you could call; a very pleasant person answered, asked my name, and I had my order in a few minutes.

        I do have a couple grocery store apps for 2 reasons: 1 - there are some extremely low prices that you can only get by “clipping a coupon” within the app, and 2 - loyalty points do turn into cash back.

        Safeway (a west coast grocery chain) has implemented it in the worst way possible, though. They had a physical loyalty card which you scanned at checkout/self checkout, which let you access lower prices. But now they have even lower prices only through the app. The app, however, 1 - does not let you enter your old loyalty card number, combine points and cleanly separate from the old method and 2 - you cannot use the damn thing at self checkout. You have to have a checkout clerk scan your barcode in the app, which is insane. I’m just glad Safeway is not my main grocery, because if it were I would have to change to some other grocery.

    • Sludgehammer@lemmy.world
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      1 month ago

      I was thinking about that a while back. There’s got to be some sort of upper limit to collecting data being useful. I mean at some point it becomes more economical to just buy the data from one other thousands of companies data mining phones rather then going to all the trouble of building and maintaining your own data mining app.

    • canadaduane@lemmy.ca
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      1 month ago

      This is almost completely true, but I would add the caveat that PWAs (progressive web apps) are not as easy to discover and less familiar to install as an app in an app/play store. It might also be because it’s in Apple and Google’s best interest to not streamline that. But it’s still an obstacle nevertheless.

  • Admiral Patrick@dubvee.org
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    1 month ago

    My favorite part of the 30 day dumb phone challenge I did recently: I couldn’t install your crappy app even if I wanted to.

    A little over halfway through the challenge, was paying for my order at a local eatery, and the cashier started plugging their new app and rewards points and digital coupons and shit. I was like “I’m gonna stop you right there: flip phone.” and pulled it out of my pocket and brandished it like I was the sheriff of Luddite-ville.

    Kinda like this, but “Flip phone!”

      • Admiral Patrick@dubvee.org
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        That’s what I used to do, but a good portion of the time they’d continue their spiel to try to change my mind. Have only had to brandish the dumb phone once, but so far it’s got a 100% shut down success rate.

        • sudo42@lemmy.world
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          1 month ago

          I just tell them I don’t have a phone. Even if I’m still holding it in my hand. Most don’t want to engage. They likely figure they’re not payed enough for that.

          • clif@lemmy.world
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            1 month ago

            Same.

            Cashier: “What’s your phone number?” (For the store tracking/rewards/whatever)

            Me : “Don’t have one!” (As I remove the credit card from the case on the back of myphone)

            Nobody has questioned it once. They don’t want to ask in the first place but are forced to.

            • Imgonnatrythis@sh.itjust.works
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              1 month ago

              Huh. Doesn’t happen often I guess but typically when I’m asked for a phone number or email I refuse or say I don’t have one and it really throws people off and they usually refuse to complete the form or do whatever the hell it was they were doing.

              • clif@lemmy.world
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                1 month ago

                Might vary by locale? Around here (South US) it seems like every single store has their own rewards/discount/whatever system that requires your phone number but it’s not necessary for the transaction… It’s just an extra info grab.

                Sometimes the user facing POS/credit card reader will let you handle it (enter/skip) but many places rely on the salesperson to ask and then enter it or skip.

                But, I also don’t get around much so my experience is limited.

          • Admiral Patrick@dubvee.org
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            1 month ago

            Not gonna lie, it was. lol. That’s one of several reasons I decided to keep it as my daily driver. It’s technically a smart phone, though, I just had all the smart stuff disabled for that challenge. I’ve since enabled those back, but it still looks enough like a dumb phone that I can convincingly bluff with it.

        • doctortran@lemm.ee
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          1 month ago

          That’s what I used to do, but a good portion of the time they’d continue their spiel to try to change my mind.

          Where are you shopping where you are routinely encountering cashier’s that are this pushy about the apps? The overwhelming majority of cash register attendance are underpaid employees that are just trying to get you through the line. They said the line because they have to say the line, but most have no intention of really trying to sell you on it.

          Once upon A time, these things were just rewards programs, with the key ring bullshit. Were you signing up for each and every one of them too?

      • Lost_My_Mind@lemmy.world
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        1 month ago

        Yeah…try that in CVS.

        “No no, I’d rather NOT have a reciept that’s 3 miles long, because I bought a candy bar…”

        But we already cut down 3 trees just for you!

        “No.”

        "Oh, you’re taking this irrelevant slip of paper! We have armed guards to make sure you do! There is a world war 2 tank outside that will crush you, and blow up your car! I know it’s not really a war worthy tank, and in that sense it’s obsolete, but it can still more than handle your toyota geo. Now then…take…the…reciept!

        NEVER!!!

        GUARDS!!!

        And then a Kill Bill-esque fight scene breaks out. You know, like when she fought the crazy 88s. Except instead of a group of ninjas headed by a 14 year old Japanese girl, it’s a group of swat team members headed by a 17 year old CVS register worker wearing a red CVS vest that he uses as a choking hazard on you in the fight.

        Your goal is to dodge bullets, matrix style, while disarming one guard to shoot the rest of the guards dead, so you can fight this CVS employee one on one, as wave after wave of reinforcements constantly change the dynamic of the battle.

        Finally, after defeating all the guards, you return to your car to return home, and as you make your turn onto the main road, thats when you see it. A world war 2 era tank firing mortors at you, as you’re forced to weave all over the road. Other cars exploding, you’re all over the road, a helicopter has joined the chase. Suddenly the helicopter is firing air to surface missles, and as you dodge them, they blow up the tank.

        The helicopter then lands right in front of you on the highway. As you prepare for the final battle, the door opens it’s your wife. You both embrace, and take off in the helicopter. Forever on the lamb. Always running from the threat of CVS employees that can strike at any time.

          • Lost_My_Mind@lemmy.world
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            1 month ago

            May I introduce you to RadioShack? Where they used to prompt you to sign up for a credit card, ask to record your personal info on a RadioShack loyalty card system (that nobody seems to remember), and one time, the lady asked me to impregnate her. I’m unclear if that was RadioShack policy, or if she was just itching. Either way it was kind of messed up, because I was 14. I looked and sounded older, but I was 14. She was like 30ish.

        • doctortran@lemm.ee
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          1 month ago

          What on earth are you people talking about?

          I go to CVS all the time for random things, I’ve never once been pushed to use an app, nor have I ever encountered anyone that is legitimately pushing you to do anything after a simple no.

          • Lost_My_Mind@lemmy.world
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            1 month ago

            Really? You never used kung-fu to disarm swat teams, killing dozens with their own guns, while never taking damage yourself? You never sped through your local streets as tanks shot mortors at your toyota geo?

            You’re telling me your wife never saved you with rockets fired from a helicopter in a high speed highway chase?

            Yeah…you didn’t read a single sentence of the comment you replied to, did you? Aw hell. What makes me think you’ll read THIS far into the message??? Tiktok is just what this generation has been needing. An entire generation of kids who don’t waste their time reading!

    • doctortran@lemm.ee
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      I was like “I’m gonna stop you right there: flip phone.” and pulled it out of my pocket and brandished it like I was the sheriff of Luddite-ville.

      I…is the implication you would have no other choice but to install their app if you didn’t have a flip phone?

      I’m baffled by these comments. Who the hell is actually listening to these people and installing apps on their phone just because a cashier mentioned it?

      • Admiral Patrick@dubvee.org
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        1 month ago

        It’s not that they’re going to convince me, it’s that it’s annoying they keep trying (likely by management)

  • finitebanjo@lemmy.world
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    1 month ago

    TBH I dont use an app for anything that can be done in the browser, especially when mobile websites ask me tl get their app.

    • ContrarianTrail@lemm.ee
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      1 month ago

      I’m the same way. The less apps there are on my phone, the better. Also, using the web app is the only way to block ads on certain sites such as Instagram or Twitter.

    • acosmichippo@lemmy.world
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      1 month ago

      then there are companies like yelp who disable their mobile site and make their desktop site as shitty as possible on mobile to force you to the app.

    • corsicanguppy@lemmy.ca
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      I wish for a browser addon to just block those app download requests when it smells them. The answer’s only gonna be no for all that, dawg.~

      I only have the Starbucks app so my fancy Sunday coffee is done right and they don’t call me Corey Sangeetha or Coarse Kangaroo.

  • doctortran@lemm.ee
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    I recently re-downloaded the Michaels app while I was in the Michaels checkout line just so I could apply a $5 coupon that the register failed to read from the app anyway.

    There’s your problem right there.

    Does this author not understand how dumb this makes him look? You downloaded an entire app, in the checkout line, for a $5 coupon on something you were likely overcharged for in the first place?

    Even when you’re lacking in a store-specific app, your apps will let you pay by app. You just need to figure out (or remember, if you ever knew) whether your gardener or your hair salon takes Venmo, Cash App, PayPal, or one of the new bank-provided services such as Zelle and Paze.

    If only there was a universal form of payment that you could keep in your pocket and pull out to use anytime with very minimal interaction. Maybe a card or something.

    Apps are all around us now. McDonald’s has an app. Dunkin’ has an app.

    Why are you using them?

    Every chain restaurant has an app. Every food-delivery service too: Grubhub, Uber Eats, DoorDash, Chowbus.

    Why are you using all of them??

    Every supermarket and big-box store. I currently have 139 apps on my phone. These include: Menards, Home Depot, Lowe’s, Joann Fabric, Dierbergs, Target, IKEA, Walmart, Whole Foods

    Why the fucking hell do you need any of these?!

    This is literally the 2024 equivalent of your mother having a dozen toolbars in Internet Explorer because she kept clicking on coupons.

    Just go to the place, pull out your credit card, pay the cashier, and leave. How the hell does any functioning adult blame the technology when they have this little self control?

    • tal@lemmy.today
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      1 month ago

      Honestly, if there were a simpler way to sell their personal data to retailers for people who want to do so, that probably would be more appealing for the users.

    • kibiz0r@midwest.social
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      1 month ago

      This just in: Author/professor/CEO whose books/classes/company are about manipulative technologies… voluntarily installs manipulative technologies.

    • sugar_in_your_tea@sh.itjust.works
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      Why the fucking hell do you need any of these?!

      Yup, I have none of them, and I still get a pretty good deal.

      Most of my spending is at Costco, and they send me a paper ad once/month, which I’ll go through and add relevant stuff to my list (in a separate app). But even if I don’t get a discount, their prices are still better than most (e.g. eggs are normally $2.50 or so per dozen, whereas the grocery sells them for $4+). If I’m going to spend more than normal, I’ll check a few sites before going out (or ordering online), and sometimes I’ll ask the store clerk to price match to avoid multiple stops. The one place I have an app for is on my old phone, and it’s for Target because they actually have decent sales sometimes. I don’t check very often, but I will when I’m going to go buy a bunch of gifts for birthdays or holidays or whatever (and again, I’ll check multiple sites first), and I use the 5% off w/ the Target debit card.

      I literally don’t bother with any loyalty programs. My grocery store’s loyalty program isn’t needed for discounts, it’s only for a discount on gas at some gas station I don’t go to (and isn’t even next to the store). There’s another with a better loyalty program (they have their own gas stations), but they’re further away and it would cost me more in gas to go there than I’d save.

      So if we need something, we’ll look for coupons or whatever before setting out, we don’t use an app or loyalty program. I’m pretty sure we end up wasting a lot less money this way.

    • nepenthes@lemmy.world
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      I stopped reading the article after it just became a list of apps. Felt like a thinly veiled ad, and if not, annoying af.

        • nepenthes@lemmy.world
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          Sorry, I don’t know what that means, I don’t have Tiktok. I’m talking about the whole article being vapid, just multiple paragraphs that are lists of apps:

          It could be Class Dojo, Brightwheel, Bloomz, or TalkingPoints. It could be ClassLink, SchoolStatus, or PowerSchool.

          Is it like brand name dropping to keep people’s attention or something?

  • frezik@midwest.social
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    1 month ago

    A huge number of apps these days are web sites compiled into an app, and it shows. For example, an app should be able to remember your address and payment information without signing into an account, yet so many don’t. Almost like they want to force you into signing up. Why might that be?

    Just give me a mobile web page if you’re going to do that shit.

    • Wogi@lemmy.world
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      1 month ago

      I have an app for my sprinkler system and it’s a fucking nightmare. Not only is it basically just a web API, it’s so transparently just a glorified browser with access to exactly one site that frequently my phone thinks that app will work for whatever else I’m trying to open.

      Document? Sprinkler app. Web Page? Sprinkler app. Installing from a source other than Google? Oh you better believe the sprinkler app can do that.

      Doing anything takes longer to load than it would take me to walk from anywhere on my property to the fucking box and hit whatever button I need to hit.

      It frequently forgets what I entered for preferences. I can tell it a week ahead what days I want it to skip but if I do that more than 24 hours on advance I might as well not have done it at all.

      Oh you want to make a payment online? Let your sprinklers do that for you. YouTube video? Sprinkler app. YouTube video about fixing your fucking sprinkler system? Sprinkler app.

      Apparently the one thing it can’t do is effectively manage my water usage. It’s ONE job

      • dan@upvote.au
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        1 month ago

        Document? Sprinkler app. Web Page? Sprinkler app. Installing from a source other than Google? Oh you better believe the sprinkler app can do that.

        Android apps tell the system which URLs they can open. If you click a Google Maps link, it can prompt you to open it in the Google Maps app. It sounds like whoever created the sprinkler app misconfigured the app and it’s saying that it can open all URLs, not just the URLs it cares about. They probably read a tutorial about how to make a webview in Android and didn’t know what they were doing :)

        • Wogi@lemmy.world
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          Almost certainly. If the guy who was making yandere simulator was tasked with a sprinkler app, it wouldn’t be much worse than it currently is.

          I don’t know shit about fuck when it comes to programming, but I know bad programming when I see it.

          • locuester@lemmy.zip
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            I don’t know shit about fuck when it comes to programming, but I know bad programming when I see it.

            Thanks for this! I often wonder if non-programmers can see this. Such horrible programmers. And embarrassingly low bar for company outsourced it.

            Some find it scary that AI might take programmers’ jobs. I like to think that it’s these type programmers being replaced, and I’m kinda keen on having that.

        • Wogi@lemmy.world
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          1 month ago

          If I could rip that thing off the wall and replace it with a spigot I would.

          My wife wants it, and she cares more about the grass than I do.

      • forrcaho@lemmy.world
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        1 month ago

        Is it actually opening up the Sprinkler app for all those other purposes, or giving you a choice dialog? If it’s actually opening up the app, maybe installing Intent Intercept would at least make it a choice dialog, as it also tries to open everything (just to show information about the request; it’s a dev tool).

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          I have never actually tried, it’s just suggesting it as an app that can do those things.

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            So, giving you what I called the choice dialog. That makes sense. Intent intercept wouldn’t help then, it would just give you one more basically irrelevant choice to do all the things (although it’s useful for developers).

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              I’m sure it can’t actually do any of those things, but it would be nice if it would stop suggesting that it could when I try to open up certain things

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      Just give me a mobile web page if you’re going to do that shit.

      There’s some apps that just load a site, but the site refuses to load if you load it in a regular browser? Why?? Spoofing the user-agent would probably work around that, but I haven’t tried.

    • MangoPenguin@lemmy.blahaj.zone
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      Even pretty basic websites will remember filled out data without an account, it’s just pure laziness if a full on app doesn’t do it.

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    If the apps wouldn’t be slow React Native or whatever “multiplatform framework” crapware, then I’d actually say that well designed, native Swift UI (iOS) or Material (Android) apps can enhance the user experience for a lot of services that are otherwise offered via website. Native integrations with shortcuts, widgets, fully supporting accessibility features of the OS etc.

    The problem is most apps are just low-effort web app conversions.

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      The problem is most apps are just low-effort web app conversions.

      If only that. Web apps are relatively well sandboxed. Most dedicated apps (that should be websites) are designed to harvest as much data as they can and spam you with notifications/ads.

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        Hell I use my garden diary selfhosted service via a webapp (hortusfox).
        Just put a direct link on my homescreen. With the included favicon it almost looks like a native app.

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    I just go without.

    the overwhelming majority of apps are nothing but websites wrapped in apps that strip away all the privacy and protections anyway, and demand far to many permissions for shit that are completely irrelevant to their purpose (because they want to siphon literally everything out of your phone and monetize the information).

    I’d rather miss a deal, a sale, or whatever, than to deal with that shit.

    • iAvicenna@lemmy.world
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      well it is not just that, websites stopped working properly. I almost always run into a problem trying to book a ticket from an airline company’s website.

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        I recently had a rather baffling experience trying to preemptively avoid this by downloading the stupid app right away, only to discover I needed the website version anyway.

        I was attempting to add my Known Traveler Number to an already booked trip with Southwest Airlines, booked by someone else. I was able to link the trip to my account right away in the app, no issue. And I could see the KTN field for my ticket sitting there, empty, greyed-out, and not interactible. I opened up the moble version of their website, completely unsurprised to find it was identical to the app, except for the detail that the KTN field there was functional. Put in the information, changes reflected in the app instantly, and I was in the TAS-pre line that afternoon.

        Why did the two versions obviously built from the same codebase have two different sets of capabilities? Why was the website the more capable of the two this time? I have no clue. All I know is I never want to be a developer at a corporation where I’d have to be responsible for this flavor of trash.

  • JollyG@lemmy.world
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    Used get my haircut at one of those “no appointment needed” haircut chains. Then they got an app, and every time I went it was “Why aren’t you using the app? You need to use the app. Next time use the app. Download the app on your phone. It’s gonna be an hour wait because you didn’t use the app.”

    Now I just go to a local place.

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      I just cut my own hair.

      But yeah, this trend is frustrating. When I get food from Jimmy Johns or a handful of other quick meal places, they bring up the app every single time. Yeah, I could get a free sandwich or whatever occasionally, but I really don’t want yet another app on my device. If that choice resulted in a worse experience, I’d find a different service.

  • dejected_warp_core@lemmy.world
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    Just yesterday, Mrs. Warp Core was trying to enroll with an online service. The self-service email confirmation link refused to function correctly in Firefox on a desktop operating system (Windows in this case). It worked flawlessly on Firefox+iOS. Said link also shuttled the user straight off to the phone app.

    I’ll add that nearly ever other aspect of their public facing web, including the online chat support, worked flawlessly everywhere I tried it. This all just reeked of hostile design.

    When asked about why this is, I simply said:

    The browser provides good security and choice for the user. Apps provide good security and control for the vendor.

  • daniskarma@lemmy.dbzer0.com
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    Open source social media app: 30MB full size.

    Privative social media app: 300MB install + 500 MG data full size 700MG

    Go figure. I could have thousand of apps. If they were not packed with intrusive software to get all my data and to lock the company IP.

    • yonder@sh.itjust.works
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      I use the Voyager Web App lol, only gotta store browser cache and cookies. Take that private social media!

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    I legitimately do not have enough space on my phone to install all the crappy bloatware of all the stores I go to. They quite literally ask the impossible of me.

      • A_Random_Idiot@lemmy.world
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        most apps are just containerized websites.

        You know why?

        Cause browsers do a lot to protect your data from invasive sniffing.

        but if you containerize it in an app, you can remove all those pesky safety measures Which lets you turn a customer into a product by siphoning up all their data and information.

        • Wogi@lemmy.world
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          I work in a manufacturing environment. A few years ago they decided they needed a company social media app. They hired, or more likely were sold the idea by Salesforce and built this stupid ass website, then went on a fucking War campaign to get people to install the app on their phone.

          They demanded. They begged. They removed functions of HR to the app exclusively. When we protested they simply said no, no room to negotiate, no give. You will use the app or you will not have access to certain information required to do your job. When they closed the plant one day and posted it on the app, they threatened to write up an entire shift that showed up to work anyway without knowing any better.

          Because apparently, when you get up at 4 am the first thing you’re supposed to do every day is check an app on your phone to see if you have work that day.

          They used to just push out a robo call.

          When we have committee meetings with HR they go something like this.

          HR: how can we get you guys on the app Committee: how can we retrieve these functions from the app HR: you can’t Committee: that’s your answer.

          There have been at least 6 versions of this meeting that I have been a part of.

          Most of my coworkers are older than me. Few of them have fancy phones, generally the most basic phone you can get. A number of my coworkers are on parole or work release and have limited access to smart phones for one reason or another and literally have no access to the app.

          I was chatting with one of the IT gals recently and apparently resistance to the app is pretty widespread. When I said “venture capital IT firm” she gave me a high five.

          They want everyone using this thing and maybe 15% of the company has it. Then they switched to Workday.

          It hasn’t gone well.

          • A_Random_Idiot@lemmy.world
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            I’m surprised you guys havent started the push of “If you are going to force us to have this app for essential day to day work, then you need to provide us with phones to put it on, because we can not be expected to devalue our personal devices with excess work related use”

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              I did mention at one of these meetings that we wouldn’t give them space on our personal devices for free, it did not change their tune. The union has been hammering them on it during negotiations but I doubt they’ll budge on that and we have bigger issues to deal with so they won’t let it be a sticking point.

              • A_Random_Idiot@lemmy.world
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                Someone should analyze the app and see what permissions it needs, cause it could be a much bigger sticking point than anyone realizes if its spying on your phone activities.

                • Wogi@lemmy.world
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                  I did mention that when I connected to it via a VPN I could see my outgoing traffic spike suspiciously, that particular member of HR is no longer with the company and few of those remaining have the technical background to understand why I find that problematic.

                  Sadly around here, you’re either on board with the direction the ship is sailing, or you’re not on board. Those is us in bargained positions have been fine, and voice our frustrations freely. But management does not have the same freedom to do so.

              • corsicanguppy@lemmy.ca
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                1. Clarify the app is required by the company (hr) for your job duties as mentioned when it was stated every employee’s responsibility to ensure the work site is open via a phone app. They’ll be happy to confirm that.

                2. Go see your master agreement about tools supplied by company. That will be in even passable contracts because it’s usually an audit issue.

                3. Ask company for tool as per contract. “This device here is not a work device and is neither secured nor managed by I.T.” was what we said.

                4. Ask your shop steward to ask the union to explain to the company that their HR is demanding the use of tools the company will not then provide, which is a concern under section 17p5b.1 “proper tools and training as provided during workday for onsite work required by employees”

                If they’re dicks you can try to hit them up for training on how to use the phone.

                Teams is why we all have fancy pixel7 company-issued phones. TEAMS. And, since only one guy is on standby after-hours, the rest of them are shut off at 4:49 pm. So lame.

                • Wogi@lemmy.world
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                  So we’ve been down that road. There are company computers available for that purpose, and training has been provided. It’s a joke we tell each other around here that the only training we get is on the app.

                  For the handful of folks who are legally prohibited from having a smart phone, the state has requirements in place that they be notified of any schedule changes in advance, they’re often the first to know.

                  The CEO frequently holds little meetings and fields questions, that’s the next route.

                  I don’t know what they were sold or why they’re so insistent that we download the app, but their feverish insistence that we download it sure makes me suspicious.

          • Semi-Hemi-Lemmygod@lemmy.world
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            1 month ago

            The first iPhone didn’t have an app store, and let people put websites on the home screen. You could add some markup to your site that would make this pretty seamless and it worked well.

  • kibiz0r@midwest.social
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    Not sure anyone actually read the article, cuz yall are talkin about apps vs. web sites, and data collection. Two points which are briefly covered, but ultimately shrugged off in favor of the larger thesis:

    Smartphones … meant [companies] could use their apps to off-load effort. … In other words, apps became bureaucratized. What started as a source of fun, efficiency, and convenience became enmeshed in daily life. Now it seems like every ordinary activity has been turned into an app, while the benefit of those apps has diminished.

    I’d like to think that this hellscape is a temporary one. As the number of apps multiplies beyond all logic or utility, won’t people start resisting them? And if platform owners such as Apple ratchet up their privacy restrictions, won’t businesses adjust? Don’t count on it. Our app-ocalypse is much too far along already. Every crevice of contemporary life has been colonized. At every branch in your life, and with each new responsibility, apps will keep sprouting from your phone. You can’t escape them. You won’t escape them, not even as you die, because—of course—there’s an app for that too.

    It’s not simply the code delivery mechanism, and it’s not whether the data exchange is safe from prying eyes… It’s the fact that a digital UX has invaded every aspect of human interaction, including mourning.

    • doctortran@lemm.ee
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      At every branch in your life, and with each new responsibility, apps will keep sprouting from your phone. You can’t escape them. You won’t escape them, not even as you die, because—of course—there’s an app for that too.

      Except that’s just straight up not true. You can’t escape it? You can’t escape installing the Michaels app to get a $5 discount coupon?

      I’m absolutely flabbergasted by what I’m reading here because I have no idea what the hell any of these people are doing in their lives where they’re collecting this many apps out of necessity. This is entirely selection bias. They seem to be incapable of resisting the pull of trashy, useless apps, and insist the whole world is.

      Nothing is stopping you from walking into any of these businesses, getting your purchase, paying with a card, and leaving.

      • PriorityMotif@lemmy.world
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        Some stores require you to use the app for order pickup. Why they have the Menards app installed I have no clue. They’ve always been way behind with e-commerce, but their website works perfectly fine.

      • SemioticStandard@lemmy.world
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        I think you’re presenting a terribly myopic viewpoint. A lot of companies make the process of interacting with them so painful if you don’t use their app, that you feel hounded, harassed, and yeah, in some cases, forced to use their app. Do you really think your idea here hasn’t been considered by the author? Of course it has, because like most older people (in their 30s and 40s), that’s how it always used to be. The author is complaining that the way it is today, it can be difficult or borderline impossible to do the very thing you seem confused about.

      • tronx4002@lemmy.world
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        Yes, as annoying as apps for everything is, very few are necessary, or even useful. I have had no problem going though life with minimal apps.

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    One big supermarket chain here has an app where you get a few cents bonus discount on already discounted items with the app coupon. The in-store announcement praises it as the first place of some insitute’s supermarket app ranking. Even if that institute were legit, the ranking fair and the spot well-deserved, I always felt like that’s a competition with no winners.